FREE UK DELIVERY ON ORDERS OVER £30+

FREE PHONE 0800 772 0234

ORDERING ELECTRONIC CIGARETTES AND SMOKO'S RETURNS POLICY

How To Order SMOKO Electronic Cigarettes

At SMOKO Electronic Cigarettes, we pride ourselves at providing the best customer service we possibly can. Part of our commitment to our customers is to provide fast and efficient delivery of our extensive product range.  

There are 3 main ways to re-order your SMOKO E-Cigarette and VAPE Refills and Accessories:

PHONE

If you are in the UK - you can call us FREE on 0800 772 0234 

If you are outside the UK - you can reach us on +44 (0)1892 512 529

Our Sales Hotline are open Monday to Friday from 9am to 6pm GMT

 

ONLINE

You can order online at www.smoko.com 24 hours a day, 7 days a week.

If your UK order is completed before 3pm Monday to Friday, your order will be processed and dispatched the same business day. For International orders, please order before 1pm for same business day dispatch.

If you order after 3pm or on the weekend, your order will be processed and dispatched the next business day.

 

VISIT OUR SHOP

Feel free to visit our shop located in Royal Tunbridge Wells

Our Shop is open:

Monday to Friday 9am to 4:30pm and Saturdays 10am to 1pm

Closed Sunday

FREE DELIVERY ON VAPES AND E-CIGARETTES

E-CIGARETTE AND VAPE RETURNS POLICY

SHIPPING YOUR E-CIGARETTES WITH OUR DELIVERY PARTNERS

Once your order has been processed, it will be sent using one of our great delivery methods and generally will be with you the next business day.

We use Royal Mail 1st Class Signed For, DPD Local and UK Mail for our UK deliveries and FedEx and DHL for our International deliveries.

Royal Mail normally takes 1-3 working days to deliver - If you have been waiting more than 5 working days please contact us and we will do everything we can to get the issue sorted.

DPD Local and UK Mail/DHL Parcel - Both our couriers deliver Monday to Friday. If you require Saturday delivery, than it will be sent out with UK Mail/DHL Parcel. Neither of our couriers will deliver to the Scottish Highlands, Northern Ireland or Non - Mainland England - please select Royal Mail.

Saturday Delivery - Saturday Delivery will always go with UK Mail and it is an all day delivery service.

International Delivery - international orders received before 1pm will be dispatched the same business day.  We would suggest selecting FedEx for your international order.

For our International customers, most orders will arrive within 5 business days once we have processed the order, but please allow between 7-14 days.

Worldwide Shipping - We offer worldwide delivery for most countries depending on the local laws, price depends on the quantity ordered.

Please note the customer will be responsible for any import duties, clearance fees and any other additional charges.

Unfortunately due to Custom restrictions and the local laws, we cannot send to the following countries:

United States, Argentina, Brazil, Brunei, Cambodia, Columbia, Egypt, Finland, India, Jordan, Mexico, Saudi Arabia, Singapore, Taiwan, Thailand, Turkey, United Arab Emirates, UAE Including Dubai, Qatar

If you are unsure whether your country allows for the import of e-cigarettes please email us at hq@smoko.com and we would be happy to investigate for you.

HOW MUCH COULD YOU SAVE WITH SMOKO?

Smoking cigarettes is an expensive habit! And with the price going up every year, finding a realistic alternative that is more affordable would be an amazing help to your bank account! Use the calculator below to figure out how much you could save by switching from cigarettes to SMOKO

Cigarettes smoked per day
5
Cost per pack (20)
£7.00

Total daily saving = £0.00

Total annual saving = £0.00

READY TO MAKE THE SWITCH?

TRY SMOKO E-CIGARETTES TODAY