Shipping & Returns

Free Royal Mail Shipping on UK orders over £30+!

  • Same Business Day Dispatch on orders placed before 2pm.
  • Royal Mail is usually delivered next business day but it can take between 3 to 7 days.

Free Next Business Day Courier Service on UK orders over £70+!
  • We use DHL Parcel and ParcelForce as our main couriers but you can pay a bit extra for DPD Local.
  • All orders sent with one of these couriers is Next Business Day.

We dispatch 100% of all orders we receive before 2pm from Monday to Friday so there is no waiting around to get your SMOKO!


If you have an issue with one of our products, the best thing to do is to call us on 0800 772 0234 and we may be able to help sort most issues over the phone.  For more information about how to return items, please check out our Shipping and Returns page.

We aim to keep our customers 100% satisfied with our products and customer service.