Versand

Once your order has been processed, it will be sent using one of our great delivery methods and generally will be with you the next business day.

We use Royal Mail 1st Class Signed For, DPD Local, ParcelForce and UK Mail/DHL Parcel for our UK deliveries and ParcelForce and DHL for our International deliveries.

Royal Mail normally takes 1-7 working days to deliver - If you have been waiting more than 7 working days please contact us and we will do everything we can to get the issue sorted.

DPD Local and UK Mail/DHL Parcel - Both our couriers deliver Monday to Friday. If you require Saturday delivery, than it will be sent out with UK Mail/DHL Parcel. Neither of our couriers will deliver to the Scottish Highlands, Northern Ireland or Non - Mainland England - please select Royal Mail.

Saturday Delivery - Saturday Delivery will always go with DHL Parcel and it is an all day delivery service.  This will incur a premium charge.

International Delivery - international orders received before 1pm will be dispatched the same business day. We would suggest selecting ParcelForce for EU deliveries.

For our International customers, most orders will arrive within 5 business days once we have processed the order, but please allow between 7-14 days.

Worldwide Shipping - We are not offering delivery options outside of the EU, Japan, Canada or the UK at the moment..

Please note the customer will be responsible for any import duties, clearance fees and any other additional charges.

Unfortunately due to Custom restrictions and the local laws, we cannot send to the following countries: United States, Argentina, Brazil, Brunei, Cambodia, Columbia, Egypt, Finland, India, Jordan, Mexico, Saudi Arabia, Singapore, Taiwan, Thailand, Turkey, United Arab Emirates, UAE Including Dubai, Qatar

If you are unsure whether your country allows for the import of e-cigarettes please email us at hq@smoko.com and we would be happy to investigate for you.