Age Verification Process

SMOKO's Age Verification Policy


Due to the new EU laws relating to electronic cigarettes, we will need to verify that you are at least 18 years old. 

At SMOKO we are sticklers for following the rules and this outlines some of the processes we follow to verify your age:

1) Pop Up when you come to - when you first come to our website, you would have noticed a Pop-Up window asking you to verify if you are 18 years old or not.  This is the first step.

2) Account Set Up - when you set up an account, you will be asked to add your address and date of birth.  Congrats - you have passed the second step!

3) On Checkout - you will need to tick the little box at checkout that says you are over 18 years old 

How We Confirm Your Age - we use an amazing system that works in the background to verify your age called  It looks at your name and address and double checks this against the Electoral Roll.  This is 100% safe and secure.  If we cannot verify your date of birth against the Electoral Roll, you may be prompted to provide your drivers' licence or mobile number.

The great news - once we have done this once, you won't be asked again in the future.  As well, rest assured that we would never sell your information to any third parties.

If you have any questions about our Age Verification process, feel free to contact us on 0800 772 0234 and we will be happy to help.